Grand Lead Heritage started its’ journey in 2011 with its focus on rendering Entrepreneurial Services. We are a service company that offers a truly Entrepreneurial experience in a fast paced yet structured environment. We work within a proudly Nigerian company built by young talented and dynamic
Entrepreneurs.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Job Description
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- OND,HND,B.Sc.
- Strong communication skills
- Listening skills
- Time management skills
Location: Lagos
Job Description
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- Sells products by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- HND, OND, B.Sc
- Negotiation
- Presentation
- excellent interpersonal skills
- Goal oriented
Interested and qualified candidates should send their CV’s to: grandleadheritage1@gmail.com with the position as the subject of the mail.
Application Deadline: 30th May, 2017.
Grand Lead Heritage Recruitment 2017 | Application Guide and Requirement
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